Terms of Service
Last updated: 16 December 2025
Important Medical Disclaimer
Mothermind provides emotional and psychological support only. Our service is not medical advice and does not replace care from your midwife, doctor, or mental health professional. If you are experiencing a mental health crisis or medical emergency, please contact emergency services (999) or speak with your healthcare provider immediately.
1. Agreement to Terms
By accessing or using Mothermind ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
These Terms constitute a legally binding agreement between you and Mothermind. We may update these Terms from time to time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Service
Mothermind is a digital platform providing birth confidence and mental health support for expecting parents, their partners, and birth professionals. Our services include:
- Emotional check-in tools to help you identify and express your feelings
- Personalised responses and coping strategies based on your emotional state
- Educational content about birth preparation and mental wellbeing
- Progress tracking and insights about your emotional journey
3. Eligibility
To use Mothermind, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using the Service under applicable laws
- Provide accurate and complete registration information
4. Account Responsibilities
When you create an account with Mothermind, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Notify us immediately of any unauthorised access to your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or harmful activities.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorised access to any part of the Service
- Interfere with or disrupt the Service or servers
- Upload viruses, malware, or other malicious code
- Collect or harvest user information without consent
- Impersonate another person or entity
- Use the Service to provide medical advice or diagnosis
- Share your account credentials with others
6. Not Medical Advice
THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL CARE.
Mothermind provides emotional support and educational content only. We do not:
- Diagnose or treat any medical or mental health conditions
- Provide emergency medical services
- Replace advice from qualified healthcare professionals
- Guarantee any specific health outcomes
Always consult your midwife, doctor, or mental health professional for medical concerns. In a medical emergency, call 999 immediately.
7. Intellectual Property
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Mothermind and are protected by UK and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Service without our prior written consent.
8. User Content
When you submit content through the Service (such as check-in responses or feedback), you:
- Retain ownership of your content
- Grant us a licence to use, process, and store your content to provide the Service
- Warrant that your content does not violate any third-party rights
- Understand that anonymised, aggregated data may be used for research and service improvement
9. Privacy
Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms. By using the Service, you consent to our data practices as described in the Privacy Policy.
10. Donations
If you make a donation to Mothermind:
- All donations are voluntary and non-refundable except as required by law
- Donations are processed securely through Stripe
- We do not store your payment card details
- Donations support the development and operation of Mothermind
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- The Service is provided "as is" without warranties of any kind
- We do not guarantee the Service will be uninterrupted, secure, or error-free
- We are not liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount you paid to us in the past 12 months
Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
12. Indemnification
You agree to indemnify and hold harmless Mothermind, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
13. Termination
You may terminate your account at any time by contacting us. We may terminate or suspend your access to the Service immediately, without prior notice, if:
- You breach any provision of these Terms
- We are required to do so by law
- We decide to discontinue the Service
Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.
16. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: legal@mothermind.com